Job Description
A Clerical II executes the following duties:
- Provide word processing and data entry/retrieval
- Type correspondence using word processing software (letter, memo, report, etc)
- Type forms
- Generate Form Letters
- Merge form letters with mailing lists
- Apply specialized terminology
- Schedule appointments
- Perform on-line data update and verification of existing records
- Perform on-line creation of new record
- Perform on-line modification of records to correct mis-keyed or mis-related data
- Enter data into data base
- Print predetermined management reports
- Retrieve data from data base
- Answer inquires regarding case-related information as maintained in the database
- Answer inquires regarding case-related status
Requirements
A Clerical II must meet the following qualifications:
- A High School Diploma or GED is required
- Minimum educational requirements of being fully capable of reading, writing, understanding, and speaking common English
- Attention to detail and the ability to read and follow directions is very important
- Good oral communications skills are highly desirable.
- Ability to operate a variety of office equipment, including personal computers, photocopiers, telephone systems, fax machines
- Perform editing and reformatting of written and electronic drafts using WordPerfect software
- Type at least 30 words per minute
This position requires U.S. Citizenship and a 7 (or 10) year minimum background investigation.
